When the temperature drops below 0 degrees night, we will stop sending. Because of this it can sometimes happen that the plants are sent later.  We only keep an eye on the night temperature of the Netherlands. If it is colder in the country where you live, do not order plants. If you place an order, this is at your own risk. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

Yes, the plants are always delivered in a growing pot. It is best to keep this after repotting, so that you can put your future cuttings in it. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

No, repotting before shipment is a bad idea. The plants do not like this. Repotting is best done by the new owner, so that the plant can come to you from the journey. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

You can cancel your order before it is sent. Pass this on as quickly as possible via an email to support@meergroeninhuis.nl.  Your mail will be processed within 1-2 business days. We will refund you with the same payment method as the original transaction. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything! 

Fortunately hardly. At this moment we ship with PostNL and it is very rare that the plant is really delivered broken.  However, this is of course a very fragile product. We do our best to pack the plants as well as possible, so that we know for sure that we have done everything possible. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

The order will be shipped within 1 to 5 business days. Sometimes it can happen that this takes longer, this is indicated on the website.  Orders from Europe are shipped on Monday or Tuesday. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

Netherlands 1-2 business days. For all other countries delivery time can range from 2-7 business days.  This means that we do our best to deliver your order to you as quickly as possible.  Sometimes it can take a day longer. This almost never happens. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

This can prevent every plant is unique. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

Please take pictures of the package and the plants immediately and send them to support@meergroeninhuis.nl.  We will contact you within 1-2 business days and come up with a solution together. - If you have any further questions, click the chat bubble in the bottom-right corner and ask us anything!

Give the new plants a break.  If you order them when it is colder, let the plants first recover in a cool place, do not put them immediately in the living room where the heating is on, this blow is usually too big for them.  Some plants really need a few days to recover from sending.  Sometimes the leaves stand in all directions, but that is usually renewed after 2 days.